Orders and Delivery
- Each order is taken by an operator, confirmed by phone to the customer and delivered to the customer as soon as possible.
- At www.sumeshi.ro, we generally deliver within 60-90 minutes of taking and confirming the order, but this interval may vary depending on distance and traffic conditions.
- The minimum order is 40 RON.
- The delivery fee is 10 RON / restaurant, for orders under 100 RON.
- The delivery fee is 0 RON, for orders > 100 RON / restaurant.
- Once the order is confirmed by the Restaurant, the Restaurant will take all necessary measures for the proper preparation and delivery of the agreed Products displayed on the site.
- The Restaurant is responsible for honoring the orders received from Customers and for the conformity of the Products provided to Customers. The Restaurant is responsible for resolving any complaints or problems reported by Customers regarding the quality of the Products or any other aspects related to the preparation and sale of the products, after receiving and confirming the order submitted via the website.
- The restaurant is responsible for the accuracy and timeliness of the information provided by Restaurant Sumeshi for their inclusion on the site.
Data confidentiality
Sumeshi Restaurant will collect, through the website www.sumeshi.ro, relevant data regarding the Customer and his order, namely the telephone number or other identification data of the Customer and the type of Product ordered.
All personal data transmitted to ww.sumeshi.ro is strictly confidential and we undertake not to forward this data to any third party.
Restaurant Sumeshi reserves the right to contact customers for details regarding orders placed. If you do not want us to contact you at the email address mentioned in the contact details, please specify this.
We are extremely concerned about guaranteeing the confidentiality and full protection of your personal data, in accordance with the rules, principles and regulations in force in the European Union in this field, including REGULATION No. 679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
This Policy aims to explain in a simple and transparent way what type of personal data we collect about you and how we process it, it refers to the personal data of our customers, business partners, other people who come into contact with us or visit our locations, employees or people in the hiring process, collaborators and applies to personal data collected via: e-mail, directly at the reception, various forms, CVs, video recordings, website, social media.
For the purpose of carrying out our business, we may collect, process and store certain personal data that is legally necessary, for the conclusion of a contract or for legitimate interest, having a legal obligation to retain the data we collect about you, including for a certain period of time after the termination of the relationship, in accordance with the regulations on the "know your customer" obligation.
Personal data refers to any information that tells us something about you or that we can correlate with you. This includes your name, address, date of birth, account number, IP address, to one or more specific elements specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
You provide personal information when you become a customer, register for our online services, fill out a form, sign a contract, use our products and services, or contact us in any manner required by law.
Processing refers to all operations we may perform on data, such as collecting, recording, storing, adjusting, organizing, using, disclosing, transferring, and deleting it.
The privacy policy describes:
- The purpose for which we collect and how we use your personal data;
- How we collect personal data;
- The basis for processing for the above purpose;
- The categories of personal data we collect and process;
- Storage period for processing;
- Your rights and how you can exercise them;
- To whom can we transmit this data?.
We also want to let you know about the measures we take to guarantee security.
your personal data as well as how you can contact us in
issues related to confidentiality and protection of your personal data.
Who we are
SUMESHI is a cool restaurant with a friendly atmosphere, a very fresh space. The green wall offers a very natural air and a feeling of total relaxation.
The purpose for which we collect and how we use your personal data
Our company collects data in the following cases:
- If you are a customer or potential customer:
We are obliged to manage the personal data you provide us about yourself securely and only for the specified purposes. - To provide you with our services
We request data from you to provide you with our services:
- to sell our products to you in your restaurant, at home or at your office;
- to sell you the personalized services offered;
- to deliver your order; - To communicate with you
It is important for us to be able to communicate with you for various purposes, such as to find out your opinions on our services, to resolve various complaints from you, or to be able to offer you personalized services, provided in a timely manner, in electronic format. - Legal obligation
In certain situations, we may request some personal data from you pursuant to a legal obligation imposed by applicable law. - Sending information (newsletter)
We request your data to send you commercial information / newsletters, in electronic format. For this, we expressly request your consent / agreement and your email address, and we have as the basis for the processing our legitimate interest.
You can withdraw your consent at any time, thus expressing your option not to receive our newsletter in the future, by clicking "unsubscribe" when you receive the respective email.
The categories of data processed in the context of our relationship with you are your name, telephone, fax, address, e-mail address (optional) as well as other personal data that you may provide to us directly and are used only for legitimate business purposes.
We use your personal data to maintain direct contact and the contractual relationship with you. We collect this data on the basis of concluding commercial contracts. - Communication with you
We use your contact details to communicate with you regarding any relevant issues related to our contractual relationship. - Legal obligation
In certain situations, we may request some personal data from you pursuant to a legal obligation imposed by applicable law. - If you are a visitor to the Sumeshi premises
We use your personal data to ensure the security of our premises, assets and personnel. In this case, we base our data processing on the legitimate interest of Maguro Food Concept SRL, namely the protection of these premises, assets and personnel.
The categories of data processed in this context are your name as well as other data with
personal information that you can provide to us directly, at our request, as well as images
your recorded using the video surveillance system - If you are a user of our website – www.sumeshi.ro
We use the personal data we collect from you when you visit our website for the purpose of monitoring traffic and improving the content of the website. We base this data processing activity on our legitimate interest in ensuring the proper functioning of our website and in improving it.
The categories of data processed in this context are the time and date of accessing an Internet site and the IP address from which the respective site was accessed.
The grounds for processing personal data may be: a legal obligation (if
we are legally obliged to disclose certain personal data to public authorities),
the execution of a contract concluded in the context of a particular transaction or the legitimate interest in carrying out a transaction in the most efficient manner. - Providing personal data
The processing of personal data requested through forms/contracts is mandatory, except in the case where the data processing is based on the Client's consent (e.g. in the case of direct marketing or automated decision-making that produces legal effects or similar significant effects and which are not necessary for the execution of a contract or the fulfillment of a legal obligation), in which case you will be informed that the provision of data, respectively the consent, is optional.
In other cases, your refusal will make it impossible to provide the services or products.
desired.
If you provide personal data of other individuals, please inform them, prior to such provision of data, of the manner in which you intend to process their personal data, as described in this privacy policy. - Transmission of personal data to third parties
Although, as a general rule, we do not disclose your personal data to third parties, there are
possibility:
- to disclose contact details to our marketing service providers (only with
your consent);
- to disclose contact details to our IT service providers for quality assurance purposes
satisfaction;
- if there is a legal obligation to transmit relevant personal data to public authorities, in
In the context of our provision of the services requested by you, to government authorities in order to comply with our regulatory obligations, we may disclose data to relevant authorities, for example for the purposes of combating acts of terrorism and preventing money laundering.
The authorities to which we are required by law to communicate your data may be:
- Public authorities, regulators and supervisory bodies
- Tax authorities
- Judicial/investigative authorities, such as police, public prosecutors, courts
and arbitration bodies, at their express and legal request.
- The company's lawyers and auditors. - Duration of processing and retention of personal data
We intend to retain your personal data for as short a period of time as is necessary for the purpose for which we originally requested it – typically 36 months.
However, there are situations in which the legislation in force requires the retention of certain data sets for periods
longer periods of time and for this period, we use feasible solutions, such as secure archiving. - Your rights
As a data subject, the GDPR gives you a number of rights, including:
- the right of access – allows you to obtain confirmation that the data
your personal data are processed by us and, if so, which ones
the relevant details of these processing activities;
- the right to rectification – allows you to rectify your personal data if
are incorrect;
- the right to erasure – allows you to obtain the deletion of your data
personal in certain cases, such as:
- if the data are no longer necessary in relation to the purposes for which they were collected
collected);
- whether the processing was based on your consent and whether you have
you have withdrawn your consent, your consent has expired or if
that there is no longer a legal basis for processing your data
personal;
- a court or a regulatory authority has decided that your data with
the personal data in question must be deleted;
- if it is proven that your personal data have been processed in
illegally
- the right to restriction – allows you to obtain restriction of data processing
your personal data in certain cases (for example, when you contest
the accuracy of your personal data, for a period that allows us
to verify this accuracy);
- the right to object – allows you to object to further processing of your data
your personal data under the conditions and limits established by law;
- the right to data portability – allows you to receive your personal data
that you have provided to us, in a structured, commonly used and human-readable format, or
transmit this data to another data controller.
- the right to complaints – if you are not satisfied with the way we have
response to your requests, you have the right to make a complaint. If you are still
dissatisfied with our response to the complaint you submitted to us, you can send it
further to the Data Protection Officer of Maguro Food Concept SRL. You can also contact the data protection authority.
We are happy to ensure that you exercise these rights, unless this proves impossible or involves a disproportionate effort.
You can exercise your rights mentioned above and you have the right to file a complaint with
the data protection authority.
We are committed to always treating your requests with the utmost care and you can
Ask any questions to receive an answer as soon as possible. - Versions of this privacy policy
This privacy policy will be supplemented by the provisions of EU Regulation 2016/679.
on the protection of individuals with regard to the processing of personal data and
on the free movement of such data and other provisions of Union or national law
regarding data protection.
The Privacy Policy may be updated depending on any legislative changes that may occur.
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